ONE CONNECTED
PERSPECTIVE
Strategy, creative direction, user experience, technology, production, and quality work as one connected service perspective. The exact scope is confirmed after discovery.
PLAN-SPECIFIC INCLUSIONS
What to confirm for your plan
Hosting should be discussed by platform and arrangement. This checklist establishes what must be included, who provides it, and where the boundaries sit.
01
Platform compatibility
Confirm the platform, integrations, and hosting fit.
02
Migration planning
Define access, testing, timing, and a possible rollback approach.
03
SSL and TLS
Confirm certificate provision, renewal, and ownership.
04
Backups and retention
Agree frequency, location, access, and retention.
01
Restore support
Agree who requests, performs, and verifies a restore.
02
Performance monitoring
Define relevant signals and who reviews them.
03
Software updates
Determine update ownership and approval requirements.
04
Security responsibilities
Document reviews, access, and escalation boundaries.
01
Staging environments
Check availability and intended testing workflow.
02
Support channels and hours
Agree contact routes, coverage, and exclusions.
03
Incident response
Clarify triage, escalation, and communication roles.
04
Post-launch maintenance
Set the scope of ongoing website operations.
START WITH YOUR SITUATION
Who this conversation is for
These are useful starting points for a consultation, not commitments that every platform or scenario can be supported.
01
Launching a new website
Discuss the hosting approach alongside the platform and launch requirements.
02
Planning ongoing care
Connect ongoing hosting with an agreed support arrangement.
03
Considering a move
Explore feasibility and responsibilities before deciding whether to migrate.
04
Clarifying ownership
Map who owns content, updates, approvals, security, and day-to-day questions.
A PROPOSED ENGAGEMENT PATH
From assessment to an agreed support plan
A proposed sequence for discussion, adapted to the website and the work commissioned.
01
Assess
Review the current website, platform, access, and requirements.
02
Plan
Define the proposed hosting approach, scope, and responsibilities.
03
Migrate or configure
Coordinate a move or configure the included environment.
04
Verify
Check against agreed launch and handover requirements.
05
Support
Clarify the agreed route for ongoing questions and website care.
DECISION GUIDANCE
Hosting responsibilities made clear
A useful hosting conversation separates technical work from access and decisions. Responsibility is confirmed in writing during onboarding.
- Hosting configuration and agreed platform updates
- Backup procedures and restore coordination
- Agreed security reviews and support escalation
- DNS changes where access and authorization allow
- Domain, DNS, platform, and current-host access
- Content approvals and launch decisions
- Update windows and migration sign-off
- A named contact for support and escalation
EVIDENCE / APPROVAL REQUIRED
Show the work when it is verified
Verified hosting or migration examples will document the challenge, contribution, systems involved, result, and approved testimonial where available.
01
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Verified project context, approved contribution, relevant deliverables, and an attributable result will appear here.
02
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Verified project context, approved contribution, relevant deliverables, and an attributable result will appear here.
03
Approved evidence placeholder 03
Verified project context, approved contribution, relevant deliverables, and an attributable result will appear here.
Only verified, approved client names, claims, metrics, quotations, and outcomes should replace these placeholders.
GOOD QUESTIONS
Website hosting FAQs
START WITH CLARITY
Request a hosting consultation
Tell us about your website and what you need to clarify. A consultation can establish whether a suitable arrangement can be scoped.
Submitting this form starts a project conversation. Scope, timing, responsibilities, and outcomes are confirmed before work begins.
